frequently asked questions

Yes, you may come up to 30 minutes early to set up for your party. 

Yes, you may bring your own decorations, but please allow enough time for cleaning before the next party arrives. Please also make sure to  remove all tapes or ribbons from your decoration after the party.

For the safety of our guests we do not allow piñatas. Games offered on premises include foosball and ping-pong, and a Cabana Kids Corner with age appropriate toys available for play. Please alert the Lifeguard if any balls go over the fence.

Yes, you may store items in the fridge and freezer during your party; freezer space may be requested, but not guaranteed. You provide your own food and beverages. There is also an electrical outlet. 

Yes, alcohol is permitted, but not on the pool deck. Please drink responsibly. Absolutely no glass bottles.

Yes,  there are two gas and two charcoal grills available for use during your  party. Grills are available on a first come first serve basis. Please bring your own charcoal and clean up after using the grill. Tools to clean the BBQ are located under the sink in the office. 

Yes, all guests (including host family and members) are required to check in prior to the party using our online form or at the desk on the day of the party. We strongly recommend guests check in online prior to the party to avoid waiting in line at the desk and delaying the start of the party. Parents dropping off children must check in the child before leaving. 

Member guests count towards the guest total and maximum guest limit, but infants <1 year are not. 

Yes, both swimming and non-swimming guests count towards the guest total and maximum guest limit.

Only members of the pool are allowed to stay after the party. Non-members are kindly asked to leave the pool area when the party time is up or may stay if they are accompanied by a member.  However, members must check in guests at the desk at the end of the party.

The last 15 minutes of the hour is for Adult Swim and all minors are asked to step out of the pool. This provides a chance for the lifeguards to test chlorine levels, and an opportunity for staff to have a break.  It’s also a great time to remind children to use the restroom, rehydrate, reapply sunscreen or have a snack.

We are unable to accommodate changes less than 7 days in advance of the party date.  No refund if the party is canceled less than 7 days in advance of the party date. The Westgate Cabana Club has the right to cancel a party due to maintenance, severe weather, and/or other unforeseen circumstances that affect the safe operation of the pool. In such a case, you would be entitled to a full refund or the option to reschedule your event.

If you have further questions, please contact Pool Party Coordinator at parties@westgategatecabana.org