frequently asked questions

CAN I COME EARLY TO SET UP?

Yes, you may come up to 30 minutes early to set up for your party.

Can I bring confetti/glitter inflatables?

No, please do not bring confetti/glitter inflatables since they make a big mess if they tear.

Can I hang a piñata?

For the safety of our guests we do not allow piñatas. Games offered on premises include foosball and ping-pong, and a Cabana Kids Corner with age appropriate toys available for play. Please alert the Lifeguard if any balls go over the fence.

Can I use the fridge in the office?

Yes, you may store items in the fridge and freezer during your party; freezer space may be requested, but not guaranteed. You provide your own food and beverages. There are also electrical outlets by the drinking fountain.

Is alcohol allowed during parties?

Yes, alcohol is permitted, but not on the pool deck. Please drink responsibly. Absolutely no glass bottles.

Are BBQ grills available?

Yes, there are two gas and two charcoal grills available for use during your party. Please clean up after using the grill. Tools to clean the BBQ are located under the sink in the office.

Are all party guests required to register?

Yes, all guests (including host family and members) are required to register prior to the party using our online form. Parents dropping off children must check-in the child before leaving.

ARE MEMBERS AND INFANTS INCLUDED IN THE COUNT?

Member guests count towards the guest total and maximum guest limit, but infants <1 year are not.

are non-swimming guests included in the count?

Yes, both swimming and non-swimming guests count towards the guest total and maximum guest limit.

Are party guests allowed to stay after the party time is over?

Only members of the pool are allowed to stay after the party. Non-members are kindly asked to leave the pool area after the party. Guests may check-in and stay after the party if accompanied by a member. See webpage for more info.

Why do lifeguards call Adult Swim each hour?

The last 15 minutes of the hour is for Adult Swim and all minors are asked to step out of the pool. This provides a chance for the lifeguards to test chlorine levels, and an opportunity for staff to have a break. It’s also a great time to remind children to use the restroom, rehydrate, reapply sunscreen or have a snack. See webpage for more info.

What if I need to cancel or reschedule?

There is a 10% cancellation fee. We are unable to accommodate changes or refunds less than 7 days in advance of the party date. Westgate Cabana Club has the right to cancel a party due to maintenance, severe weather, and/or other unforeseen circumstances that affect the safe operation of the pool. In such a case, you would be entitled to a full refund or the option to reschedule your event.

If you have further questions, please contact Pool Party Coordinator at parties@westgategatecabana.org