frequently asked questions

Please refer to the guidelines in enrollment form and choose the level based on the child's skills.  Children will be assessed by their instructor on the first day of lessons to ensure placement and instruction are appropriate to their age and ability. Lesson Coordinators will track their progress to determine when they should advance.  

It depends entirely on the child.  Some children progress quite quickly at first and then slow down.  While others take a while to get the hang of swimming but once they do, they progress quickly through the levels. 

No.  Swim lessons will occur rain or shine unless there is a lightning  storm. In the event that a class is cancelled due to circumstances beyond our control, we will notify parents and the class will be rescheduled at a future date. To hear this message, please call the lessons phone number at 408-703-2458.  

Yes. However, rescheduling is permitted by Friday prior to session start.

Cancellation permitted with partial refund (10% fee) if requested Friday prior to session start.

No refunds, credits, or make-up sessions given for missed classes​.

Please email lessons@westgatecabana.org and include the child’s name, lesson date, and time.​ 

Yes.  In the lesson form, you can designate another student for a semi-private class or a maximum of two other students for a group class. The students all must be at the same level.